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The Debt Recovery Process
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Once your debt is passed to us for collection
it is registered on our information database. We will then
acknowledge receipt of the debt in writing, providing you with a unique
case number for future contact. Following our initial enquiries, if payment is not forthcoming we will try to make personal contact by phone/email to secure payment. Should we need to appoint an overseas agent we will only do so with your prior agreement to the additional costs involved. Our overseas agents and lawyers specialise in "local" trading laws as well as international legal obligations. They will, prior to being appointed, provide an estimate of the cost implications of taking legal action in the country where your debt is located. |
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